Medical Receptionist

Duration: Full time

Base Salary: $72,169 to $77,432 per annum (Admin 3.1 to 3.4)

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT)

About the role

Our Medical Receptionists provide high-quality customer service to our clients and administrative support to our clinical teams of Danila Dilba Health Service.

The Medical Receptionist role is full-time, but you would work across two locations during the week:

- Monday, Thursday & Friday: Humpty Doo

- Tuesday & Wednesday: Palmerston

Responsibilities:

- Provide receptionist duties to clients presenting to Danila Dilba Health Service clinics.

- Provide administrative support duties for all health practitioners within the clinic, including faxing, filing, photocopying, scanning, and taking messages.

- Coordinate client's appointments including booking, confirming, cancelling, and re-scheduling.

- Coordinate booking recall lists and review and action relevant recalls.

- Undertake SMS contacts.

- Monitor and follow up on missed call reports.

- Monitor pathology and Coordinate transport pick-ups.

- Undertake Medicare processes as required.

- Undertake PIPs/ My e-health record sign-ups.

- Support School Base Health Checks within clinic

To be successful you will need:

Essential

- Reliable and punctual with a high level of self-motivation.

- Demonstrated knowledge and experience working in office administration and/or medical reception.





- Demonstrated awareness of and sensitivity to Aboriginal culture and history and knowledge of issues impacting on Aboriginal and Torres Strait Islander peoples.

- Well-developed interpersonal skills including written and verbal communication skills with an ability to handle sensitive matters and maintain confidentiality.

- Ability to work independently, and as a member of a team, with strong organisational skills and demonstrated ability to plan, manage and prioritise tasks.

- Demonstrated competency in the operation of Microsoft Office and similar software programs.

Desirable

- Certificate III in Business Administration (Medical) or similar.

- Understanding of the Medicare Advantages schedule.

- Experience in working in an Aboriginal Community controlled Health Service or similar complex and high-risk environment.

- Understanding or experience in general practice accreditation and standards.

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

What we offer:

- 6 weeks annual leave per annum

- 5 days paid leave during end of year shutdown period (on top of annual leave)

- Salary packaging of up to $15,990 per annum.

For further information, please contact Sarah Quong, Clinic Team Leader on (08) 8942 5***.

Employment with DDHS is subject to:

- Police check

- Current NT working with children's card

- CPR certificate.

- Full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

- Only those with full working rights will be considered for this position.

📌 Medical Receptionist - Palmerston/Humpty Doo (Palmerston City)
🏢 Danila Dilba Health Service
📍 Palmerston City