You’ll have several tasks, but here are the most important and enjoyable ones:
Welcome every customer that walks through our doors with genuine appreciation and warmth;
Ensure that every customer you interact with leaves with a smile on their faces;
Run food and transparent tables with such efficiency and zeal, each customer showers you with rapturous applause, big tips and 5* reviews (applause optional); and
Celebrate the wins (there will be hugging and cocktails involved).

Responsibilities
Always arrive clean, tidy and presentable in accordance with our dress code as outlined in the Training Manual;
Project a positive and motivated attitude amongst staff and customers alike;
Provide the highest and most productive level of hospitality service to customers;
Ensure designated section is well stocked and set for service (patisserie, display fridge, coffee stations, wait stations);
Ensure that plans are being followed daily and checklists checked off;
Adhere to a rostered working schedules;
Work cleanly and efficiently;
Maintain quantity and quality of stock levels within designated stations;
Operate equipment proficiently (coffee machine, grinders, fridges and ice machines, etc); and
Manage stock, place orders,



replenish without excessive waste.

Duties
Welcome customers by greeting them; offering them assistance.
Direct customers following the order of service;
Advise customers on food and beverage menus;
Help customers make selections by building confidence, offering suggestions and opinions;
Update POS orders and items as authorised;
Processes payments, cash and store credits/promotional material;
Wash and disinfect workstations, tables, tools and other equipment.
General cleaning;
Dish duties if and when required;
Clear tables, set and reset tables;
Undertake general waiting duties of both food and/or beverages;
Engage in deliveries, receiving and returning as necessary;
Take reservations, greet and seat guests as per the order of service and our internal service plan;
Assist other team members in the restaurant when needed or perform any other tasks assigned by management; and
Other duties as required by management.

Pay: $26.44 – $44.99 per hour

Expected hours: 25.0 – 38.0 per week

Perks:
Employee discount
Free drinks
Free food

Work Location: In person

📌 Front Of House All Rounder Docklands
🏢 The espressonist
📍 Docklands