Waverley General Practice is seeking an experienced part-time Medical Receptionist (3–4 days per week) to join our friendly, supportive team. This position is available for an immediate start, with the opportunity to become permanent for the right candidate.
We are a well-established, independently owned (non-corporate) general practice with 17 GPs, supported by a range of Allied Health professionals and Specialists. We pride ourselves on providing high-quality patient care in a modern, welcoming workplace with a robust team culture.
About the role
Shifts are rostered between 7:30 am and 8:00 pm, Monday to Saturday. Flexibility to assist with annual leave, sick leave, and occasional Saturday shifts is essential.
Key responsibilities
Answering incoming telephone calls
Greeting and checking in patients
Scheduling appointments
Processing billing and accounts
Responding to general patient enquiries
Taking and relaying messages
Providing exceptional customer service to patients and practitioners
About you
To be successful in this role you will have:
Previous medical reception experience in a general practice (essential)
Excellent communication and interpersonal skills
Strong computer skills and the ability to learn practice software quickly
The ability to multitask in a fast-paced environment
Excellent organisational and time management skills
A compassionate, skilled, and patient-focused approach, particularly when assisting vulnerable or anxious patients
Reliability, flexibility, and the ability to work well within a team
Why join us?
Friendly, supportive team environment
Up-to-date, well-equipped practice
Stable, long-established independent clinic
Opportunity for a permanent position
Varied and rewarding role working alongside experienced GPs, Allied Health professionals, and Specialists
Previous medical reception experience in a general practice using MedicalDirector and PracSoft (highly desirable)