Job Summary: We are seeking an enthusiastic, customer-oriented Floor Server to join our team and deliver outstanding service to our guests. As a Floor Server, you will be responsible for taking food and drink orders at the tables, providing menu guidance, ensuring orders are accurate, and creating a welcoming and enjoyable atmosphere. We will cross train our floor server to fulfill other roles in the business during quite periods. This role is perfect for a friendly, proactive individual who thrives in a quick-paced, team-oriented setting.
Key Responsibilities:
Greet guests warmly, present menus, and take food and drink orders efficiently and accurately at the table or the oche
Offer menu guidance, answer questions, and make recommendations based on customer preferences.
Deliver food and drinks promptly, ensuring that all orders are accurate and beautifully presented.
Monitor guest satisfaction, responding promptly to requests and ensuring a memorable guest experience.
Handle payment transactions and manage a POS system accurately.
Keep the floor area and oche areas clean, stocked, and organized throughout shifts.
Work closely with the bar and kitchen teams to ensure smooth service flow.
Uphold all health and safety standards in the dining area.
Follow and complete daily checklist to ensure the venue is set up and ready for trade
Complete weekly checklist to ensure we keep standards high
Qualifications:
Prior experience in a server or front-of-house role is preferred but not essential; we are open to training the right candidate.
Strong communication and customer service skills.
Ability to work efficiently in a high-energy, fast-paced environment.
A positive, team-oriented attitude with a willingness to assist in other areas as needed.
RSA (Responsible Service of Alcohol) certification or willingness to obtain it prior to starting.
What We Offer:
Competitive hourly wage and tips.
Opportunities for growth and development within our team.
A supportive and agile workplace with a focus on excellent service.
Staff discounts on food and beverages.
If you have a passion for hospitality and enjoy creating memorable experiences, we’d love to hear from you. Apply today to join our team!
Pay: $33.85 per hour
Perks:
Employee discount
Free drinks
Work Location: In person
📌 Food And Beverage Attendant The Rocks
🏢 Flight Club Sydney
📍 The Rocks
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