We are seeking a professional and highly organised Full Time Medical Secretary to join our busy and energetic team at Sydney Gut Clinic. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth and efficient operation of our practice, providing excellent administrative support to our medical professionals and delivering outstanding service to our patients.

Duties include

Manage patient appointments, scheduling, and follow-ups
Handle phone inquiries and respond to patient queries in a friendly, efficient manner
Prepare and maintain accurate patient records, ensuring confidentiality at all times
Process patient referrals and liaise with specialists, hospitals, and other healthcare providers
Organise and manage medical documentation, ensuring compliance with all relevant regulations
Process medical billing, including Medicare and private health insurance claims
Coordinate patient communications, including reminders, test results, and appointments
Manage incoming and outgoing correspondence, including emails, phone calls, and mail




Perform general office administrative duties such as filing, photocopying, and maintaining office supplies
Provide support to medical staff and assist with other tasks as required by management

About you
Proven experience in an administration or receptionist role.
Solid organisational skills with the ability to multitask and prioritise effectively
Proficiency in Microsoft Office Suite and (experience with Shexie is preferred)
Knowledge of medical terminology and healthcare procedures (highly regarded)
Familiarity with Medicare, DVA, and private health insurance billing processes (highly regarded)
Exceptional attention to detail and accuracy in all tasks
Excellent communication skills, both written and verbal
Ability to maintain confidentiality and handle sensitive patient information
A friendly, approachable, and qualified demeanour
Ability to work both independently and collaboratively within a team

📌 Medical Receptionist Alexandria
🏢 Sydney Gut Clinic
📍 Alexandria