RAFI by Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family.Great pay ratesTraining & Progression planAccess to health and wellbeing resources and activitiesFlexible rosteringPaid overtime and additional leave/time offWe are seeking experienced Waitstaff to join our dynamic team at our premium dining venue RAFI in North Sydney.RAFI, North Sydney is an award winning hatted foodie destination and offers a food menu which is fresh and seasonal, inspired by the coastal elements of Sydney, along with the abundance of colourful produce available to the region.
Bright and creative cocktails sit alongside a handpicked selection of local beers on tap, and a well-constructed wine list, featuring a strong representation of local wineries by the glass.About The RoleAs Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.Key ResponsibilitiesLead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.Oversee and support junior wait staff, providing training, guidance, and feedback.Manage table allocations, coordinate with the kitchen and bar teams,



and ensure efficient service delivery.Respond to and resolve guest concerns in a professional and timely manner.Ensure compliance with workplace health and safety, hygiene, and RSA requirements.Contribute to maintaining service standards and supporting overall restaurant operations.Skills and ExperienceTo Be Considered, You Must HaveA minimum of two years' relevant experience in a comparable restaurant environment.Strong knowledge of food and beverage service, including wine and cocktail service.Ability to work under pressure and handle high-volume service periods.Excellent communication and interpersonal skills.Commitment to delivering outstanding guest service.A current RSA (Responsible Service of Alcohol) certificate.Salary and ConditionsThis is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards.
Weekend and evening work will be required.Perks & RewardsWork with a company that values inclusivity and cultural and gender equalityAccess to a range of learning development activities and career progressionDedicated mental health program, offering free one on one sessionsExtensive & ongoing food and beverage trainingCompetitive Tip structurePaid overtime and additional leave/time offCompany discount when you dine/ drink at any of our venuesSocial outings and eventsIn-venue and company-wide incentivesThis opportunity to work with a leading hospitality group with great career progression is not to be missed.As part of our recruitment process, you may be required to undergo a police check.Reference: RNTW****
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📌 Trade Waitstaff | Rafi | North Sydney
🏢 Applejack Hospitality
📍 Sydney