Job Description
Head of Operations | People, Supply Chain & Transformation
$*******K + Super + Bonus
Full-time in office (1-day WFH)
About the Role
Our client is a well-established, growing distribution business, and this newly created Operations Manager role sits right at the centre of that growth.
This isn't your traditional supply chain or warehouse role, our client doesn't run its own warehouse.
Instead, you'll lead a lean, office-based team across multiple operational functions through a period of significant growth and change.
While a genuine working understanding of logistics and supply chain is essential, this role is first and foremost about leadership.
They're looking for someone who knows how to get the best out of people – an approachable, credible leader who develops their team, builds trust and is someone people naturally turn to for guidance and support.
You'll need to be comfortable leading across different functions and personalities, bringing people with you through change and remaining genuinely hands-on and close to the team, while still thinking strategically about how the operation can scale.
What You'll Be Doing
Lead, coach and develop a team across customer success, customer service, supply chain and technology functions, creating a high-performing and team-oriented environment
Be a visible, approachable leader who stays close to the day-to-day operation, supporting your managers and team rather than simply directing from above
Lead people through change, creating buy-in as new processes, systems and ways of working are introduced
Drive process improvement and digital transformation, including automation and AI - experience with, or a genuine interest in, using AI agents and automation to remove manual work is a real plus
Bring structure, accountability and continuous improvement to a growing,



fast-moving operation
Own end-to-end supply chain management, including the 3PL relationship (DHL), procurement and inventory, with a focus on optimising working capital
Drive down freight and logistics costs through competitive tendering and rate benchmarking
Oversee order-to-delivery performance, resolving service issues and improving order accuracy and on-time delivery
Act as the key operational link between the leadership team, internal functions and external partners, reporting directly to the CFO
Help shape a newly created function, balancing immediate operational priorities with how the business needs to operate as it continues to grow
What You'll Bring
A strong track record as a people leader – someone who has genuinely coached, developed and supported managers and teams, not simply managed their output
Experience leading across multiple operational functions, teams or disciplines
The credibility and communication skills to build trust with your team while also influencing at leadership level
Demonstrated experience leading people successfully through change
Experience with a significant system implementation, transformation or rollout
A strategic mindset paired with a genuine willingness to roll your sleeves up and get into the detail
Strong operational knowledge across supply chain, logistics, inventory and/or 3PL environments
A tech-forward mindset, with comfort around or genuine curiosity about AI, automation and current technology
Salesforce experience is a bonus
What's on Offer
10% performance-based bonus
Dedicated parking
Direct exposure to the CFO and broader leadership team
A genuinely newly created role with the opportunity to shape how the operation and team develop
The chance to join a growing business at a point where strong leadership and operational transformation will have a visible impact

📌 Head Of Operations Manager (New South Wales)
🏢 Perigon Group
📍 New South Wales