Join the team at IGA Springdale Heights (NSW) as a Supermarket Store Manager. This is a full time position that will see you taking on a pivotal leadership role in driving the success and performance of our busy supermarket store. You will be responsible for overseeing all store operations, ensuring exceptional customer service, and leading your team to consistently deliver strong results.

What you'll be doing
Manage the day-to-day running of the supermarket store, including all staffing and inventory responsibilities
Motivate, develop and lead a team of retail associates to deliver outstanding customer service and maximise store sales and profitability
Analyse store performance data and identify opportunities for improvement in areas such as operational efficiency, merchandising, and customer experience
Ensure full compliance with all relevant WHS and legal regulations
Foster a positive, customer‑centric culture within the store

What we're looking for
Experience in a retail management role (2+ years), preferably in the supermarket/grocery sector
Excellent leadership, people management, and team-building skills
Solid analytical and problem‑solving abilities,



with the capacity to use data to drive decision‑making and meet targets
Exceptional customer service orientation and the ability to inspire a customer‑first mindset in your team
Excellent communication and interpersonal skills, with the ability to effectively liaise with all stakeholders
Proactive and capable of executing tasks promptly and efficiently

What we offer

At IGA Springdale Heights, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Supermarket Store Manager, you can look forward to:
Flexible rosters
Prospects to contribute to the strategic direction of our business
A cooperative, inclusive, and supportive team environment
Incentives for achieving KPI'

About us

We are a family owned and operated Australian retail group with a diverse portfolio of supermarket businesses across NSW. With a strong focus on customer service we are committed to being the retail partner of choice for our local communities. Join us in shaping the future of retail and become part of our team.
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