The role embeds culturally secure practices and ensures services are well-managed, compliant with the Aged Care Act 2024, Strengthened Quality Standards, and Statement of Rights, and responsive to community needs, including overseeing case management through referral, assessment, and co-designed care planning.

Key responsibilities
Coordinate the day-to-day operations of Aged Care Services team to ensure effective and effective management of staff and resources.
Lead, mentor, train, and coach service support staff, promoting teamwork, positive attitudes, consistency, safety, and high performance in quality care.
Oversee and manage employee performance management, recruitment, retention, and conflict resolution whilst maintaining compliance with EARC policies and procedures.




Manage local support staff recruitment, rostering, timesheet preparation, staff attendance, procurement, maintenance and general administration duties pertaining to the management of the service.

What you need
Must have, or be able to obtain and maintain, a current NDIS Worker Screening Clearance.
Demonstrated knowledge and understanding of Aged Care legislation, program guidelines and person-centred care management principles.
Experience in the use of aged care electronic platforms, client management systems and relative Government portals.
J-18808-Ljbffr

📌 Aged Care Services Operations Coordinator Ramingining Nhulunbuy
🏢 East Arnhem Regional Council
📍 Nhulunbuy