Are you an experienced Customer Service Office or Contact Centre professional interested in upcoming opportunities within the Queensland public sector?

Your current role

This role will suit you if enjoy working in busy, high-volume customer service environments, are confident communicating with a diverse range of customers.
Managing and responding to inbound enquiries via phone, email, online and in person
Processing a variety of applications, requests, transactions and general administration
Qualify enquiries through questioning and providing accurate answers and information
Accurately entering and maintaining customer information into systems
Working collaboratively within a rapid-paced environment

About You
Previous experience in a Customer Service, Contact Centre, Admissions or high-volume Administration role
Strong administration skills.
Strong verbal and written communication skills
Excellent listening, questioning and problem-solving abilities




Robust data entry skills and the ability to navigate multiple computer systems
Good time management and the ability to prioritise competing workloads
A professional, positive and customer-focused approach
Valid Driver's License
Ability to successfully pass a Criminal History Check

Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded.

What's in it for You?
Initial 5-month contract, with potential extension
$40.50 Per Hour + 12% Superannuation
37.5 hours per week, Monday to Friday
Multiple locations across Moreton Bay and Brisbane Southside available - Brisbane CBD preferred
Weekly pay cycles
No payroll deductions for our services
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📌 Customer Service Officer Brisbane City
🏢 Kingston Human Capital
📍 Brisbane