Job Description
Be the person franchisees trust to help their business perform.
Warlocks Gym (large-format strength gyms) and Studio Vela (boutique Pilates studios) are two separate, fast-growing fitness businesses under common ownership.
We're looking for a Franchise Performance Manager to work directly with our franchisees across both networks — coaching performance, protecting brand standards, and being the go-to person franchisees can rely on when it matters.
Splitting your time between Warlocks Gym HQ and Studio Vela HQ, you'll be part relationship manager, part brand guardian, part business coach.
What You'll Do
Visit franchise locations across both networks, building real relationships with franchisees — not just ticking off an audit
Read the numbers behind each location — retention, revenue, membership growth — and turn that into practical coaching
Keep a clear, consistent view of how every location is performing, so problems get caught early rather than discovered a month later in a report
Support franchisees through the tough quarters as well as the good ones, and roll up your sleeves when needed
Protect brand standards and systems across both networks,



while respecting that Warlocks Gym and Studio Vela are distinct brands
Be the first call for franchisees, and the person who follows through until issues are actually resolved
Support recent franchisees through onboarding, and re-energise experienced operators who need a fresh set of eyes
About You
Experience in a franchise field manager, BDM, or multi-site performance role — fitness franchise HQ experience preferred, big box gym experience even better
Contactable and responsive — franchisees always get a timely, honest answer from you
Firm but fair — you address issues directly, and don't let things drift unresolved
Commercially sharp — comfortable reading a P&L; and turning it into a clear action plan
Genuinely invested in the people you support, not just the numbers
Own vehicle and current driver's licence, based in Sydney, with regular travel to locations across NSW
What's On Offer
Real influence over how two growing fitness brands perform, franchisee by franchisee
Direct exposure to both HQ leadership teams and the full franchise network
Complimentary gym and studio membership
Growth opportunities as both networks expand

📌 Franchise Performance Manager (New South Wales)
🏢 Warlocks Gym
📍 New South Wales