Job Description
You will be responsible for managing incoming enquiries from a range of external and internal stakeholders, ensuring they are accurately recorded, prioritised, allocated and followed through to resolution.
Key responsibilities
Ensure enquiries are accurately documented, packaged and responded to within required timeframes.
Maintain accurate and up-to-date enquiry statuses and records.
Provide a high level of customer service while managing multiple enquiries and competing priorities.
What you need
Previous experience in customer service, administration, enquiries management or a similar role.
Excellent written and verbal communication skills.
Robust attention to detail and accurate record-keeping skills.
📌 Customer Service Administrator (South Australia)
🏢 Government client (agency undisclosed)
📍 South Australia
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