Job Description
Dubbo, NSW Part-time
Our company
Travellers is a proud Australian, family-owned company, driven by a mission to create best-in-class 'home away from home' accommodation for our guests.
We are looking for a Housekeeping & Reception Guest Service Agent to join our team at Bluegum Dubbo, 109 Cobra Street, Dubbo, NSW — a 4.5-star boutique motel in the heart of Dubbo, known for high occupancy, robust guest satisfaction and a collaborative management culture.
Role overview
This is a hands-on support role in a busy motel, working alongside a small management team.
Housekeeping is the core of the role, supported by reception duties and occasional management relief coverage — a genuine opportunity to make an impact and to develop reception and relief management skills.
Key responsibilities
Housekeeping — the core of the role
Service and clean guest rooms for daily turnover
Maintain high cleanliness standards throughout
Check and restock cleaning supplies as needed
Flag any maintenance issues to management
Work independently during your scheduled shifts
Reception support
Answer phones and take messages
Help with guest check-ins and check-outs
Assist with booking systems under guidance
Light admin and general reception tasks




Relief duties are not a primary focus — they come as needed and develop gradually as you learn our systems.
Occasional coverage when management takes days off or leave
On-call support once you are confident with the systems
Who we are looking for
Housekeeping or hospitality experience (motel, hotel or similar)
Strong attention to detail and high standards
A reliable, professional and friendly approach
The ability to work independently
Comfortable with flexibility — weekends and occasional relief duties
Basic phone and email skills
Experience in reception or front-desk work
Familiarity with booking systems or hospitality software
A willingness to learn and adapt
A problem-solving attitude
Australian residency or a valid work visa
What we offer
A competitive hourly rate, confirmed based on experience
A supportive, collaborative management team
Flexible rostering and reasonable scheduling
The opportunity to develop reception and relief management skills
A role that genuinely matters in a busy, well-run motel
Hours and location
Hours: ***** hours per week to start, flexible based on the candidate and operational needs
Our team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.

📌 Housekeeping & Reception Guest Service Agent -- Bluegum Dubbo, Nsw
🏢 Travellers Group
📍 Dubbo