Job Description
We're with youEstablished in ****, Bank of Sydney is a growing retail bank that delivers delight to customers across Sydney, Melbourne and Adelaide.
With just under 200 staff, our purpose is to provide genuine value to our people, customers, communities and partners through our retail, business and trade finance products.
Working with us
A Bank of Sydney we've proudly created a culture of community and connection where our employees enjoy:
Delivering customer delight and genuine value to our customers
Thriving together with passionate, like-minded peers
Developing their skills to achieve excellence in everything
Engaging in qualified, community and social events
Being recognised by their peers and rewarded for their efforts
Financial benefits including discounted home loans
Access to hundreds of online perks and discounts to counter the cost of living
Heart-felt health and well-being resources, activities and support
About The Role
In this role you will be responsible for analysing business processes and systems, identifying inefficiencies, gathering requirements, and recommending improvements.
You will work with stakeholders across the organisation to support projects, improve processes, analyse data, document requirements, and assist with system implementation and testing.




Your Key Responsibilities Will Include
Gathering requirements by conduct interviews, facilitates workshops independently, and research to capture business needs
Map current‐state processes, identify inefficiencies, and design future‐state workflows
Interpret data, identify trends, and provide insights that support decision‐making
Collaborate with business leaders, SMEs, developers, testers, and project managers
Create Business Requirements Document (BRD) user stories, acceptance criteria, process maps, and other project artefacts
Assess proposed solutions, conduct gap analysis, and validate alignment with business objectives
Assist with test planning, UAT coordination, defect triage, and validation of delivered features
Support training, communication, and adoption activities for new processes or systems
All About You
Minimum 2 years' experience as a BA in banking or financial services
Excellent communication and stakeholder engagement
Experience with requirements documentation (user stories, BRDs, process flows)
Proficiency with tools such as Jira, Visio, PowerPoint, Excel
Understanding of SDLC, Agile, and/or Waterfall methodologies
Ability to translate complex concepts into simple, actionable insights

📌 Business Analyst (New South Wales)
🏢 BANK OF SYDNEY
📍 New South Wales