Job Description
The role identifies, conveys and facilitates the IT support needs of the various client groups across Parliament, including the Members and their offices and promotes user-centric technology practices, increasing the value realised from ICT assets, investments and capabilities.
Key responsibilities
The role also delivers training and outreach programs and provides business analysis and strategic insights into customer experience trends.
What you need
In this role you will need to have a sound background in stakeholder engagement and customer relations management.
You will need to have experience in digital service delivery in a complex and decentralised setting.
A demonstrated technical knowledge across workplace technologies, digital platforms (e.g. Microsoft 365) and ITIL service delivery principles.
📌 Senior It Business Partner - Information Technology, Clerk Grade 9/10 - Parliament Of Nsw - Sydney (New South Wales)
🏢 Department of Parliamentary Services
📍 New South Wales
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