Job Description
RGIT Australia in Hindmarsh, South Australia is seeking an experienced IT Team Lead to oversee the first level of IT support and manage a team of L1 technicians.
You will coordinate requests, ensure SLA targets are met, and drive a high-performing culture across the service desk.
The role requires coaching, staff development, and strong leadership to deliver consistent customer outcomes and maintain service quality.
This is a full-time permanent position located in office in Adelaide.
📌 Helpdesk Team Lead: Customer-Focused It Support Coach (New South Wales)
🏢 Rgit Australia
📍 New South Wales
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