The Role:
This role is to support 11:11 Systems in generating customer invoices, providing credit control services, and handling customer inquiries. This person will need to liaise with the local sales team and the global finance teams in US, UK, and India. This is a full-time, hybrid role, based in Brisbane, reporting to the VP, Global Finance Operations.
The Role:
This role is to support 11:11 Systems in generating customer invoices, providing credit control services, and handling customer inquiries. This person will need to liaise with the local sales team and the global finance teams in US, UK, and India. This is a full-time, hybrid role, based in Brisbane, reporting to the VP, Global Finance Operations.
Responsibilities:
Gather information and calculate monthly usage amounts to be invoiced
Review and follow up with customers on invoices not paid and push for expected payments
Support the Cash applications team on allocation of cash receipts
Answer customer questions on billing and payments on a timely basis
Support the local. Sales team with any billing related queries
Proactively reach out to customers to ensure any changes to the monthly billing process is updated with the customers
Support the accounting team in their calculation of the monthly revenue
Meet and update the global billing and credit control team on a weekly basis
Work supportively with colleagues,



operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values
Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
Additional duties as assigned
Qualifications:
Bachelor's or University degree in Finance or a related field of study preferred, or equivalent years of related work experience required
3-5 years of experience working within the area of billing and credit control
Excellent interpersonal, verbal, and written communication skills
Self-starter with exceptional organization and prioritization skills
Values team collaboration and ability to work in virtual team environments
Valuable knowledge of Microsoft Excel
Based in the Brisbane area
Must be legally eligible to work in Australia without visa sponsorship
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
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📌 Coordinator, Revenue & Billing (Queensland)
🏢 11:11 Systems
📍 Queensland