Job Description
In this role, you'll lead the day-to-day operations of our leisure centres and outdoor pools, ensuring a safe, welcoming and enjoyable experience for customers while supporting staff and maintaining high operational standards across our facilities.
n
Key responsibilities
n
n
A collaborative team environment where you'll feel supported and connected.
n
Provide leadership and operational oversight of leisure facilities when a Leisure Facilities Leader is not on duty, including supervising rostered staff.
n
Ensure the safety, presentation, cleanliness and smooth operation of indoor and outdoor leisure facilities.
n
Support customers through professional service,



responding to enquiries and resolving issues in a timely manner.
n
n
What you need
n
n
Certificate III or IV in Fitness
n
n
Please note that this role includes facility supervision responsibilities and is therefore only available to applicants aged 18 years and over.
n
n
You are a confident and motivated leader who enjoys working with people and creating positive customer experiences.
n
You thrive in a team setting, communicate effectively and are committed to maintaining safe, welcoming and well-presented facilities.
n

📌 Duty Manager / Customer Service Officer Qualified - Leisure Facilities (Victoria)
🏢 City of Latrobe
📍 Victoria