Job Description
As our Retail Customer Service Officer you will be employed on a casual basis with shifts varying throughout the week (Mon-Sat).
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What you'll be doing:
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Performing customer sales and service transactions with customers.
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Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
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Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
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Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
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Assisting customers with mail lodgements and associate costs.
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Building rewarding relationships with customers by understanding their needs.
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Assisting with administrative duties such as stocktaking and record maintenance.
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About you
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You're a friendly, enthusiastic and reliable personality who loves working in a team environment.
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You're ready to put the customer at the centre of everything you do to help make a difference in the community.
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You'll also need to
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Have experience in customer service and/or cash handling. Must have previous experience working in an Australian Post Office (preferred) or banking experience (a must).
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What else is in it for you?
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Work with a diverse, fun, supportive team where you have chance to connect and collaborate every day
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Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
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