Administrative Officer - Residential Services
Location: Heatherton, VIC, AU, ****
Employment Type: Full Time
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.
As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.
Our team of24,000 peopleare full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving1.2 million residentsin the South Metro Local Health Service Network.
To see first‐hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Join Our Team at Monash Health ACAS!
Monash Health Aged Care Assessment Service (ACAS) provides comprehensive, holistic assessments to support older people and younger individuals with age-related needs. We identify their strengths, resources, and challenges to createpersonalised, coordinated support plans focused on client goals andreablement. Our assessmentsdetermineeligibility for Commonwealth-funded care, including home care packages, restorative care, respite, residential care, and more.
About the Role
We're on the lookout for anorganised, proactive Administration Officer to become a vital part of our ACAS team. In this varied and fast‐paced role, you'llprovide crucial administrative support, ensuring our program runs smoothly in line with Commonwealth, Victorian Department of Health, and Monash Health guidelines.



As the first point of contact for our internal and external stakeholders — including consumers of the service —you'llplay a key role in delivering exceptional support and service. You'llmanage competing demands,maintaindaily key performance indicators, and provide phone support to clients, families, healthcare workers, and the community.
Why You'll Love This Role
Be part of a collaborative and supportive teamMake a meaningful impact on people's lives every dayEnjoy a varied and engaging role with plenty of opportunities to grow
About You
What We're Looking For: Strong organisational and multitasking skillsExcellent communication and interpersonal abilitiesA proactive, team-oriented mindsetPassion for aged care and community supportReady to take the next step in your career and join a team that truly cares?
For a confidential discussion and to explore this opportunity further, please reach out to Dea Bigas - Senior Administration Lead on ************.
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future‐focused, underpinned by transparent values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity,transparencyand excellence.
You'llbe encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We areFullHearted,OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.
Werecognisethe value of equal employmentopportunity. We are committed to patient safety, promoting fairness,equityand diversity in theworkplaceand to Child Safe Standards.
#J-*****-Ljbffr

📌 Administrative Officer - Residential Services (Melbourne)
🏢 Monash Women's
📍 Melbourne