20 Sep
|
Government client (agency undisclosed)
|
Orange
20 Sep
Government client (agency undisclosed)
Orange
The role operates 9.5 hours per day, 57 hours per week, on a 6 days on, 1 day off roster, with the day off varying each week.
Key responsibilities
Respond to enquiries from members of the community and communicate clearly and professionally.
Maintain currency with hotline scripts, response information and relevant processes.
Report progress, issues and outcomes to the Hotline Team Leader.
What you need
Experience in customer service, contact centre, community engagement or similar roles.
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📌 Call Centre Officer - Orange - Nsw Government
🏢 Government client (agency undisclosed)
📍 Orange