Ai-Savvy Student Complaints Specialist - Hybrid (New South Wales)

Ai-Savvy Student Complaints Specialist - Hybrid (New South Wales)

20 Sep
|
Torrens University Australia
|
New South Wales

20 Sep

Torrens University Australia

New South Wales

Job Description
Torrens University Australia in Sydney is seeking a Student Complaints Officer to support the Student Complaints Manager in handling a high-volume caseload of student complaints and appeals, including academic integrity and generative AI matters.
You will investigate, assess evidence, draft case summaries, advise on policies, and help improve processes while ensuring fairness, timeliness and privacy.

📌 Ai-Savvy Student Complaints Specialist - Hybrid (New South Wales)
🏢 Torrens University Australia
📍 New South Wales

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