20 Sep
|
The Maid and Magpie
|
South Australia
20 Sep
The Maid and Magpie
South Australia
About the Venue:
The Maid & Magpieis a well-established Adelaide hospitality venue offering a vibrant mix of food, beverage, entertainment and gaming.
With a strong local following and a busy operation, the venue provides a dynamic environment for experienced hospitality professionals looking to take the next step in their career.
About the Role:
We are seeking an experienced and motivatedDuty Managerto join the team atThe Maid & Magpie.
This is a hands-on leadership role responsible for supporting the day-to-day operation of the venue and ensuring consistently high standards across service, team performance, compliance and guest experience.
Working closely with the Venue Manager and wider leadership team, you will lead by example on the floor, support and develop team members, respond to operational challenges and help ensure the venue operates smoothly across all areas of the business.
This is afull-time salaried position, with an immediate start preferred.
The role requiresfull availability across all hours of business operation, including evenings, nights, weekends and public holidays.
Key Responsibilities:
Oversee the day-to-day operation of the venue during allocated shifts
Lead, support and motivate team members to deliver exceptional guest experiences
Ensure high standards of service, presentation and venue operations are maintained
Monitor gaming, food and beverage and general venue operations
Manage customer enquiries and resolve issues professionally and efficiently
Ensure compliance with RSA, gaming, licensing, WHS and company requirements
Conduct team briefings and communicate operational priorities effectively
Assist with rostering, labour management and operational planning
Monitor venue presentation, cleanliness and maintenance standards
Support stock control, cash handling and other operational procedures
Work closely with the Venue Manager and leadership team to achieve venue objectives
Contribute to a positive, accountable and high-performing team culture
About You:
Previous experience as a Duty Manager, Assistant Venue Manager or similar hospitality leadership role
Experience working within a busy pub, hotel, gaming or hospitality environment
Strong understanding of venue operations, service standards and compliance requirements
Current RSG required
Current RSA required
ARCG highly regarded
Strong leadership and communication skills
Confident managing teams and operational challenges in a fast-paced setting
Professional, approachable and solutions-focused
Strong understanding of responsible service and regulatory requirements
Excellent organisational skills and attention to detail
Full Australian working rights (sponsorship not available for this role)
Full availability across a 7-day roster, including nights, weekends and public holidays
Career progression opportunities across 50+ Oscars Group venues
Internal and external training and development opportunities
Employee Assistance Program
Employee discounts acrossOscars Groupvenues
Reward and recognition initiatives
Mentoring from experienced hospitality professionals
About Us:
The Maid & Magpieis part ofOscars Group, a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.
Today,Oscars Groupis one of Australia's largest privately owned hospitality groups, featuring an ever-expanding portfolio of 50+ assets across New South Wales, Queensland, South Australia and Victoria.
The Group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.
We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
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📌 Duty Manager (Pub) (South Australia)
🏢 The Maid and Magpie
📍 South Australia