Job Description
We have an exciting prospect at our CambridgeSPCA Op Shop for a permanent, full-time Op Shop Manager.
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Our Cambridgestore has a loyal customer base, a great mix of fashions from affordable to boutique and a great range of everything home and leisure. The store has a very community vibe where everyone and their pets are welcome.
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Key Responsibilities include -
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Manage daily operations of the Op Shop, ensuring a clean, welcoming, and well-stocked store.
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Oversee stock collection, sorting, pricing, merchandising, and inventory to drive sales and maintain quality standards.
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Lead, train, and support a team of volunteers, fostering a positive and productive workplace.
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Deliver excellent customer service and ensure volunteers do the same.
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Handle cash, banking, and reporting accurately in line with SPCA procedures.
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Ensure compliance with health & safety, legal, and SPCA policies.
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Develop in-store promotions and maintain attractive displays to maximise turnover.
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Build relationships with donors, suppliers, and the local community to support the shop and SPCA's mission.
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ABOUT YOU
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This is more than just a leadership role, it's an opportunity to make a real difference. Every sale contributes to SPCA's vital animal welfare work, and you'll play a key role in creating a welcoming, well-run shop that supports both the community and our mission.
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Skills & Experience -
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Retail management experience (second-hand or charity retail preferred but not essential).
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Robust customer service, communication, and interpersonal skills.
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Confident with cash handling, banking, and financial reporting.
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Well-organised, self-motivated,



and able to manage multiple priorities.
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Computer-literate, with experience using Microsoft Office.
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SPCA PURRRKS
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At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here's what we offer:
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Enjoy a paid day off for your Birthday, it's our way of celebrating you!
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A workplace culture where collaboration, development and kindness are key.
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Exclusivediscounts and benefits, including pet insurance and retail offers.
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Access to 24/7 confidential wellness support.
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Feel good knowing your work is improving the lives of animals in need.
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ABOUT US
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SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since ****. With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose-driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you'll feel right at home with us.
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We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.
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All applicants must possess the legal right to work in New Zealand, either as a Current Zealand or Australian Citizen or by holding a valid working visa.

📌 Op Shop Manager / Cambridge (Hobart)
🏢 SPCA Auckland
📍 Hobart