Ophthalmic Technician/Assistant + Medical Receptionist
If you are an experienced ophthalmic or optical assistant who enjoys working with patients, thrives in a busy environment and is excited by the opportunity to develop your clinical and administrative skills, we would LOVE to hear from you.
About the role
This is a
predominantly clinical role
combining ophthalmic diagnostic testing and patient preparation with medical reception and administrative duties. It would suit an experienced ophthalmic or optical assistant who enjoys working directly with patients and is keen to further develop their clinical skills within a specialist ophthalmology practice.
You will work closely with ophthalmologists and the administrative team to provide excellent patient care and help ensure clinics run smoothly and efficiently. As a member of a small team, there will also be an element of reception/administrative work.
No two clinic days are exactly the same.
This is a hands on, clinical role. You'll perform diagnostic testing, prepare patients for consultation and assist with clinical procedures. You'll also be involved in reception and administrative tasks as required.
Key responsibilities
Taking patient medical histories and preparing patients for consultation
Performing and assisting with ophthalmic diagnostic testing, including:
visual acuity (VA),
iCare tonometry,
auto-refraction,
optical coherence tomography (OCT),
Humphrey Field Analyzer (HFA),
optical biometry
Assisting ophthalmologists with minor procedures
Preparing clinical rooms and instruments
Cleaning, sterilising and preparing clinical instruments
Maintaining clinic room standards and supporting efficient patient flow




Monitoring clinical stock levels and notifying relevant staff when supplies need to be reordered
Reception and administrative duties will include:
Welcoming and checking in patients
Answering phone and email enquiries professionally and efficiently
Booking appointments and managing doctor schedules
Processing referrals and incoming correspondence
Processing billing and Medicare rebates
Booking surgical cases onto surgeons' theatre lists
Providing general administrative support to doctors and the reception team.
About you
Ideally you will have:
Previous experience working in an ophthalmology or optometry practice
Experience performing ophthalmic diagnostic testing, or a strong willingness and ability to learn
A minimum of 2 years experience is desirable
Previous medical or specialist reception experience is highly desirable
Experience with minor procedures and/or sterilisation is desirable
Familiarity with Best Practice VIP or similar medical software as well as experience and a thorough understanding of medical and surgical billing
Excellent communication and interpersonal skills
A warm, skilled and caring approach to patient care and the ability to work collaboratively with people of all ages and backgrounds
Strong organisation, time management and attention to detail when working in a busy,



fast-paced environment
Reliability, initiative and a proactive, can-do attitude, with the ability to work independently once familiar with the expectations of the role
Flexibility to work casual shifts, including occasional early starts and/or later finishes, and the ability to cover other staff shifts at short notice.
Casual position with regular shifts currently available Mondays and Tuesdays
Immediate start available for the right candidate
Additional shifts available due to planned and unplanned staff leave - your ability to be flexible will be valued highly
Opportunity to convert to permanent part time, once established, for the right person
Competitive remuneration commensurate with your experience, skills and abilities
Comprehensive training and ongoing support
Opportunities to broaden your ophthalmic clinical skills
Friendly, supportive and collaborative team environment
Opportunity to develop a rewarding, long-term career within specialist ophthalmology - we are specifically looking for someone wanting to work with us for the long term.
About us
Sunnybank Eye Doctors is a well-established specialist ophthalmology practice in Sunnybank. We believe in developing our team and providing opportunities to learn. Full training will be provided where required, with the opportunity to progressively expand your clinical knowledge and ophthalmic testing skills.
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📌 Ophthalmic Technician/Assistant + Medical Receptionist (Queensland)
🏢 Sunnybank Eye Doctors
📍 Queensland