Manage participant enquiries and provide high-quality customer service.
Key responsibilities
Review and process information using Agency systems and processes.
Manage competing priorities and workflow within established timeframes.
Undertake administrative, operational and research activities.
Contribute to team objectives and continuous improvement initiatives.
What you need
As this role is with a Federal Government Agency, applicants are required to be Australian Citizens.
Solid customer service and stakeholder engagement skills.
Excellent communication skills, both written and verbal.
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📌 Aps4 Participant Support Officer (South Australia)
🏢 Government client (agency undisclosed)
📍 South Australia
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