Job Description
Phat Brew Club is a WA-owned independent brewery and hospitality venue based in West Perth. In ****, we were proud to be named Best Brewery at the Gold Plate Awards. We're now looking for a Venue Leader to help lead our Venue Experience team and deliver consistently high-quality service on the floor at our newly opened Hillarys venue.
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This is a hands-on leadership role focused on people, service, and guest experience, reporting directly to the Head of Venue Experience & Operations.
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Rostering of the Venue Experience Team (Hillarys) to ensure suitable coverage and maintaining within agreed wage %
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Manages all stock ordering and control and maintains this within reasonable limits to ensure sufficient amounts are always on hand
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Responsible for the management and maintenance of all menu items and POS products within Restoke and Square
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Assists the Head of Venue Experience and Operations to monitor COGs and complete pricing updates as required
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Oversees the management of all functions and Bookings at the Hillarys venue and ensures that the experience is a positive one for all hirers
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Supports the Head of Venue Experience and Operations in the delivery and management of events with events up to 350 persons
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Overall management and leadership of the Venue Experience Team for the Hillarys venue
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Ensure the effective implementation and roll out adequate staff training and product information sessions
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Work collaboratively with the PBC Marketing team to create menu designs and layouts, Posters, and marketing materials etc.
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Work collaboratively with the brewery team and kitchen crew to ensure cross collaboration and awareness as to what is occurring across the entire venue
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Assist the Head of Venue Experience and Operations in the development of budgets and management of financial performance
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About you
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Minimum 3 years experience in a similar type venue management role within the hospitality industry
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A proactive people leader with a passion about providing a quality craft beer and food experience
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Strong communication skills and the ability to collaborate effectively with a variety of of internal and external stakeholders
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An approachable leader who understands how to effectively manage large teams to achieve shared goals and vision
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Has a "can do" attitude
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Exceptional people management and conflict resolution skills.
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Extensive craft beer, food, wine and beverage service experience
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Ability to plan, organise and manage large events and functions
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Be available for versatile working hours on weekends and nights
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Must have own transport
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High level of knowledge of Western Australian Liquor Licence Requirements and an Approved Managers Certification
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In general, just a legend of a human being