We are seeking a dedicated
Administration / Receptionist – Allied Health
professional to join RM Therapy PTY LTD on a
part-time basis
. This role is based in
Bundoora, VIC ****
and is central to ensuring our allied health clinic operates smoothly and efficiently. You will be the first point of contact for our clients, setting the tone for their experience whilst managing the administrative backbone of our practice. This position offers the perfect opportunity to work in a supportive healthcare environment where your organisational skills and patient-focused approach will directly contribute to the success of our allied health services.
What you'll be doing
Greeting clients warmly upon arrival and managing reception enquiries in a professional and courteous manner
Answering and directing telephone calls, taking messages and scheduling appointments efficiently
Managing client registration and maintaining accurate patient records in accordance with privacy regulations
Processing client payments, invoices and handling financial transactions securely
Scheduling and coordinating appointments for allied health practitioners, ensuring optimal clinic workflow
Maintaining an organised and welcoming reception area and general clinic environment
Preparing treatment rooms and ensuring necessary materials and equipment are available
Supporting practitioners with administrative tasks including filing, photocopying and document organisation
Managing clinic correspondence and maintaining confidential client information
Assisting with general administrative duties as required to support clinic operations
What we're looking for
Proven experience in a reception or administrative role, ideally within a healthcare or medical setting
Excellent customer service skills with the ability to work calmly under pressure
Strong organisational and time management abilities
Proficiency with computer systems, MS Office applications and practice management software
Qualified telephone manner and clear communication skills, both written and verbal
Ability to maintain confidentiality and handle sensitive information with discretion
A friendly, approachable demeanour and genuine interest in supporting clients
Reliability and a commitment to punctuality
Knowledge of healthcare privacy requirements or willingness to learn would be advantageous
First Aid certification or willingness to obtain it is preferred
What we offer
RM Therapy PTY LTD is committed to providing a supportive and inclusive workplace. We offer a part-time working arrangement that provides flexibility to suit your lifestyle, alongside a welcoming team environment. You will have the opportunity to develop your skills in allied health administration, working alongside experienced healthcare professionals. We value our staff and are committed to creating a positive workplace culture where you feel appreciated and supported in your role.
About us
RM Therapy PTY LTD is a dedicated allied health clinic in Bundoora providing quality healthcare services to our community. We are committed to delivering exceptional patient care through our team of skilled allied health practitioners. Our clinic is built on values of professionalism, integrity and compassionate care. We believe in creating a supportive environment for both our clients and our staff, where everyone feels respected and valued. Join us and be part of a healthcare team that makes a real difference in our patients' lives.
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