Job Description
Dubbo, NSW Part time
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Our company
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Travellers is a proud Australian, family-owned company, driven by a mission to create best-in-class 'home away from home' accommodation for our guests.
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We are looking for a Housekeeping & Reception Guest Service Agent to join our team at Bluegum Dubbo, 109 Cobra Street, Dubbo, NSW — a 4.5-star boutique motel in the heart of Dubbo, known for high occupancy, strong guest satisfaction and a collaborative management culture.
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Role overview
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This is a hands-on support role in a busy motel, working alongside a small management team. Housekeeping is the core of the role, supported by reception duties and occasional management relief coverage — a genuine opportunity to make an impact and to develop reception and relief management skills.
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Key responsibilities
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Housekeeping — the core of the role
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Service and clean guest rooms for daily turnover
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Maintain high cleanliness standards throughout
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Check and restock cleaning supplies as needed
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Flag any maintenance issues to management
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Work independently during your scheduled shifts
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Reception support
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Answer phones and take messages
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Help with guest check-ins and check-outs
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Assist with booking systems under guidance
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Light admin and general reception tasks
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Relief duties are not a primary focus — they come as needed and develop gradually as you learn our systems.
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Occasional coverage when management takes days off or leave
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On-call support once you are confident with the systems
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Who we are looking for
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Housekeeping or hospitality experience (motel, hotel or similar)
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Strong attention to detail and high standards
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A reliable, qualified and friendly approach
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The ability to work independently
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Comfortable with flexibility — weekends and occasional relief duties
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Basic phone and email skills
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Experience in reception or front-desk work
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Familiarity with booking systems or hospitality software
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A willingness to learn and adapt
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A problem-solving attitude
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Australian residency or a valid work visa
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What we offer
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A competitive hourly rate, confirmed based on experience
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A supportive, collaborative management team
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Flexible rostering and reasonable scheduling
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The opportunity to develop reception and relief management skills
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A role that genuinely matters in a busy, well-run motel
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Hours and location
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Hours: ***** hours per week to start, flexible based on the candidate and operational needs
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Our team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.

📌 Housekeeping & Reception Guest Service Agent -- Bluegum Dubbo, Nsw
🏢 Travellers Group
📍 Dubbo