Emergency Department Administration Officer
Support frontline administration across busy Emergency Departments
Work alongside multidisciplinary teams across two hospital sites
Build your skills in a fast-paced and rewarding healthcare environment
Make a difference at the frontline by managing patient administration, records and support services across busy Emergency Departments.
Employment Type:
PermanentPart Time
Position Classification:
Administration Officer Level 3
Remuneration:
$***** - $***** per hour
Hours Per Week:
20
Location:
Blacktown & Mt Druitt Hospitals
Where you'll be working
Join the Emergency Department teams at Blacktown and Mount Druitt Hospitals, providing professional, responsive and high-quality administrative support in a rapid-paced healthcare environment. You'll be part of a team where accuracy, communication and teamwork directly contribute to a positive patient experience and effective clinical care.
Support busy Emergency Departments across both Blacktown and Mount Druitt Hospitals
Work closely with nursing, medical, clinical and administrative teams
Be part of a dynamic environment where priorities can change quickly
Build your healthcare administration experience across a diverse range of services
Contribute to a professional, respectful and patient-focused team culture
What you'll be doing
As an Emergency Department Administration Officer, you'll provide high-level administrative and frontline support, ensuring patients, clinicians and stakeholders receive accurate and timely service.
Register and update patient information accurately using iPM and FirstNet
Manage admissions, medical records, data entry and associated documentation
Provide professional communication and support to clinical teams and internal and external stakeholders
Manage cash handling, receipting and daily cash balancing in accordance with LHD procedures
Provide administrative and switchboard support,



including responding to MET calls, codes and alarms when required
Previous applicants need not apply
Extensive experience in an administrative role, with demonstrated experience in exceptional customer service skills the ability to maintain strict confidentiality.
Demonstrated superior verbal, written, negotiation and interpersonal communication skills and effective communication with all levels of a large organisation.
Demonstrated organisational skills with proven ability in accuracy, initiative and flexibility.
Demonstrated knowledge and competency in the use of IT applications including Microsoft Office and data information skills.
Ability to work autonomously and actively participate within a multidisciplinary team.
Ability to multitask and handle unexpected matters when they arise in a professional & courteous manner
Ability to work a 24/7 rotating roster
Requisition ID:
REQ******
Applications Close:
30 September ****
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit / .
Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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📌 Emergency Department Administration Officer (Sydney)
🏢 Southern NSW Local Health District
📍 Sydney