Corio Village Medical Practice is seeking an experienced and reliable Medical Receptionist to join our friendly team on a casual basis. The successful applicant will be professional, organized and confident working in a general practice environment.
Key responsibilities
Welcome patients and provide respectful, culturally appropriate service
Confirm patient identity using three approved identifiers
Manage appointments, telephone calls and patient enquiries efficiently
Recognise potentially urgent concerns and promptly escalates them to clinical staff
Maintain accurate and confidential electronic patient records
Process Medicare billings, payments and patient information correctly
Manage correspondence, recalls, reminders and incoming documents according to practice procedures
Follow privacy, confidentiality, infection‐control and emergency procedures
Assist with patient feedback, incidents and administrative follow-up




Support doctors, nurses and the practice team in delivering safe, coordinated patient care
About you
Previous experience in medical reception
Familiarity with Best Practice software preferred
Excellent communication and customer‐service skills
Strong attention to detail and ability to multitask
Dependable, versatile and available to cover additional shifts when required
Able to work independently and as part of a team
Sound understanding of patient privacy and confidentiality
What We Offer
A friendly and supportive team environment
A well‐established and accredited medical practice
Opportunities to expand your general practice knowledge
Remuneration based on experience and the applicable award
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📌 Experienced Medical Receptionist (Geelong)
🏢 Corio Village Medical Practice
📍 Geelong