QIX Consulting is partnering with a leading global organisation to appoint an experienced
Human Resources Consultant
to join its Sydney People & Culture team.
This is a hands-on HR role for someone who enjoys getting involved in the day-to-day people matters that arise within a large, diverse and operational business.
You'll work closely with managers and employees to
investigate workplace concerns, understand what's actually happened, interpret policy and legislation, provide practical advice and help resolve individual cases through to an appropriate outcome
.
It's a great prospect for an HR professional who enjoys problem-solving, working with people and being close to the operation.
About the Role
As a Human Resources Business Partner, you'll provide practical HR advice and support to managers and employees across a diverse workforce.
No two days will necessarily look the same. You'll work across individual employee matters, workplace concerns, performance and conduct issues, policy interpretation and broader HR queries, partnering with stakeholders to understand the situation and determine the best way forward.
Your responsibilities will include:
Managing individual HR cases and workplace matters from initial enquiry through to resolution
Investigating workplace concerns, complaints and incidents to establish the facts and determine appropriate next steps
Providing practical advice to managers on performance, conduct, attendance and behavioural matters
Interpreting HR policies, procedures, Modern Awards and relevant employment legislation
Coaching managers through difficult conversations and employee matters
Working with employees,



managers and other stakeholders to resolve workplace issues fairly and effectively
Ensuring appropriate documentation, process and procedural fairness throughout individual matters
Identifying underlying issues and recommending practical, commercially appropriate solutions
Supporting organisational change and other people initiatives as required
Working collaboratively with the broader People & Culture team and specialist HR functions
Building trusted relationships with operational leaders and becoming a go-to source of practical HR advice
We're looking for someone who is
practical, approachable and confident dealing with people issues in a busy operational environment
.
You will ideally have
Experience as a
Human Resources Consultant, HR Advisor, Senior HR Advisor, HR Generalist or similar
Experience supporting a
large, operational, frontline, field-based or trades workforce
Strong investigation and fact-finding skills
The ability to work through situations where there may be conflicting information or different versions of events
Sound knowledge of Australian employment legislation, Modern Awards and HR best practice
Experience advising managers on performance, conduct and workplace matters




Strong stakeholder management and communication skills
Confidence having difficult or sensitive conversations
The ability to manage multiple cases and competing priorities
A pragmatic approach with sound judgement and the ability to find workable solutions
Relevant tertiary qualifications in Human Resources, Business or a related discipline
You
don't need to be an Employee Relations specialist
. We're looking for someone with solid HR foundations who understands legislation and process but, importantly, can
investigate, ask the right questions, work effectively with different stakeholders and resolve issues in a practical way
.
Experience within facilities management, construction, engineering, utilities, logistics, transport, manufacturing, trades or another operational environment would be highly regarded.
What's On Offer?
Hybrid working and flexibility
Diverse and hands-on HR portfolio
Exposure to a large operational workforce
Collaborative and experienced People & Culture team
Opportunity to build broader HR capability within a complex business environment
If you're an HR professional who enjoys being
hands-on, solving problems and working directly with managers and employees
, we'd love to hear from you.
Sterk Pty Ltd trading as QIX Consulting Group
QIX Consulting is committed to creating an inclusive recruitment experience and welcomes applications from people of all backgrounds, cultures, identities, abilities and experiences. We believe diversity strengthens organisations and encourage all suitably qualified candidates to apply.
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📌 Human Resources Business Partner (New South Wales)
🏢 Qix Consulting
📍 New South Wales