Job Description
Australian Financial Complaints Authority (AFCA) in Sydney CBD NSW seeks a Senior Dispute Resolution Specialist for the Life Insurance team.
You will manage complex consumer complaints with precision, applying fair principles and AFCA criteria to reach outcomes.
You will lead investigations, negotiate resolutions, and draft explicit, plain-English decisions while collaborating across teams to improve processes and ensure accessible, timely outcomes for Australians.
📌 Senior Life Insurance Dispute Resolution Specialist (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.