Contract to 31/12/2026 with possible extension | Brisbane | Hybrid Working
Lime Recruitment is currently working with a Queensland Government client to recruit an experienced Organisational Change Manager (ICT Operating Model Change Specialist). In this role, you will be responsible for leading the design and implementation of future-state fit-for-purpose ICT processes and transitioning the approved ICT operating model into business-as-usual practice.
Key Responsibilities
Translate the approved ICT operating model into practical governance frameworks, service delivery processes, roles, accountabilities, and up-to-date ways of working.
Lead the design, development, and implementation of fit-for-purpose future-state ICT processes across the organisation.
Ensure new operating model processes and structures are effectively embedded across ICT functions and key business interfaces.
Provide specialist expertise in ICT service delivery, governance, process design, organizational interfaces, and operational dependencies.
Coordinate practical, structured change implementation plans to ensure minimal disruption to service continuity and operational delivery.
Align operating model transition strategies with broader business objectives and target outcomes.
Facilitate stakeholder engagement across technical and business teams to drive adoption, capability building, and sustainable change.
About You
Proven experience as an Organisational Change Manager specializing in ICT operating model transformations and complex ICT process design.
Deep understanding of ICT service delivery, IT governance frameworks, process optimization, and operational interface dependencies.
Demonstrated capability in translating complex operating models into actionable roles, responsibilities, and governance structures.
Strong track record of embedding structural and process change into business-as-usual operations while maintaining service continuity.
Exceptional stakeholder management, communication, and leadership skills with the ability to influence and guide teams through organizational change.
Analytical and strategic thinking skills to resolve complex operational dependencies and deliver fit-for-purpose change solutions.
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