Mastercard is seeking a Senior Representative for the Contact Center in Australia. The role handles inbound calls to place orders, answer product inquiries, provide quotes, manage returns and resolve issues, with cross-selling and occasional outbound campaigns.
Ideal candidates have customer service or sales experience, solid communication skills, and a solid knowledge of Microsoft Office and CRM systems. Shift work and KPI targets apply.
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📌 Contact Center Sales & Support Specialist (Sydney)
🏢 Mastercard
📍 Sydney
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