Harmony Auto is one of Australia's fastest-growing automotive groups, representing leading new energy vehicle brands including BYD and DENZA. As we continue to expand, we are seeking organised and customer-focused Delivery Coordinators to join our team based at our Clayton warehouse centre.
About Harmony Auto
Harmony Auto is one of Australia's fastest-growing automotive groups, representing leading new energy vehicle brands including BYD and DENZA. As we continue to expand, we are seeking organised and customer-focused Delivery Coordinators to join our team based at our Clayton warehouse centre.
Role Overview
Based at our
Clayton warehouse
, this role is responsible for coordinating the end-to-end vehicle delivery process across multiple dealership locations.
You will work closely with sales teams, finance, registration, stock control and warehouse operations to ensure vehicles, documentation and customer appointments are managed efficiently. This is an ideal opportunity for someone who enjoys coordinating multiple moving parts, communicating with stakeholders and delivering a seamless customer experience.
Key Responsibilities
Coordinate vehicle
delivery appointments
with customers
Contact customers to confirm delivery dates, documentation requirements and collection arrangements
Liaise with sales consultants, finance teams and operational staff to ensure vehicles are ready for delivery
Follow up outstanding
documentation, payments and settlement
requirements
Coordinate registration and delivery-related administration
Coordinate vehicle movements between the Clayton warehouse and dealership locations
Monitor vehicle readiness and delivery schedules
Maintain accurate records and customer information
Resolve delivery-related enquiries in a professional and timely manner
Support continuous improvement of delivery processes and customer experience
What We're Looking For
Excellent communication and customer service skills
Robust organisational and time management abilities
High attention to detail and accuracy
Ability to manage multiple tasks and deadlines simultaneously
Confident using computer systems and administrative processes
Professional, proactive and solution-focused approach
Current driver's licence
Highly Regarded
Previous experience in automotive dealerships
Experience in delivery coordination, vehicle registration, settlements or sales administration
Knowledge of dealership management systems and registration processes
Experience working in a fast-paced customer-facing environment
Why Join Us?
Join one of Australia's fastest-growing automotive groups
Work with leading EV brands including BYD and DENZA
Be based at our central Clayton warehouse supporting multiple dealership locations
Growth opportunities opportunities within a rapidly expanding business
Supportive and collaborative team environment
If you are organised, customer-focused and enjoy coordinating multiple stakeholders to ensure vehicles are delivered efficiently and on time, we'd love to hear from you.
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