Clinic Coordinator | Wellness Centre | Carlton | Immediate Start (Melbourne)

Clinic Coordinator | Wellness Centre | Carlton | Immediate Start (Melbourne)

20 Sep
|
AHP AH
|
Melbourne

20 Sep

AHP AH

Melbourne

Clinic Coordinator | Wellness Centre | Carlton | Immediate Start
Join AHP as the Clinic Coordinator at our Wellness Centre in Carlton, supporting the day-to-day operations and delivering a positive experience for clients and clinicians.
Quick Snapshot
Wellness Centre located in Carlton, VIC
Full-time opportunity
On-site clinic coordination, reception and administration
Key point of contact for clients, families and clinicians
Coordinate bookings, referrals, payments and day-to-day clinic operations
Work closely with our clinical, finance and operations teams
Opportunity to take ownership of the role and contribute to the continued growth of the clinic
About the Role
AHP is seeking an experienced Clinic Coordinator to join our team at the AHP Wellness Centre at Rathdowne Place in Carlton.
This is a hands‐on role for someone who enjoys being the go‐to person and taking ownership of the day‐to‐day operation of a busy clinical environment.
As the Clinic Coordinator, you will be the welcoming face of the clinic and the key point of coordination between clients, families, clinicians, referral partners and AHP's broader administration, finance and operations teams.
You will manage the end‐to‐end client experience, from responding to enquiries and coordinating referrals and appointments through to processing payments, while ensuring the clinic runs smoothly and clinicians have the support they need to deliver high‐quality services.
Key Responsibilities
Manage the day‐to‐day operation of the clinic, providing a welcoming and professional experience for clients and visitors
Manage end‐to‐end client journey, from responding to enquiries and coordinating referrals and appointments through to processing payments
Coordinate client bookings, rooms, equipment, and clinician schedules to support the smooth operation of the clinic
Manage incoming referrals and coordinate the referral and intake process, ensuring clients are appropriately allocated and followed up




Maintain accurate client, administrative and financial records in line with AHP processes
Liaise professionally with clients, families, clinicians, case managers, support coordinators and referral partners
Work closely with AHP's clinical, finance and operations teams to resolve issues and support effective clinic operations
About You
To be successful in this role, you'll be organised, reliable and personable, with a proactive approach to supporting clients, clinicians and the wider clinic.
Previous experience in clinic coordination, medical reception, practice administration or similar role
Experience working within an allied health, medical, aged care or similar healthcare environment is desirable
The ability to work autonomously and take ownership of your responsibilities
Strong organisational and time management skills, with the ability to manage multiple priorities
Confident managing client enquiries, bookings, payments and competing priorities in a busy clinical workplace
Strong attention to detail and a commitment to keeping records accurate and up to date
A professional and approachable manner, with a genuine focus on providing a positive client experience
What We Offer
Autonomy and ownership of the day‐to‐day clinic operations, with support from our wider AHP team
Competitive salary package
Monday‐Friday work schedule promoting work‐life balance
Opportunity to contribute to the continued growth of the clinic
Exposure to a diverse healthcare environment across Retirement Living, Support at Home, NDIS, private and community clients
About Us
Australian Health Professionals are the healthcare connectors, bringing together people, providers and professionals to deliver more connected, consistent care.
We deliver allied health services across disability, aged care, home and community care and retirement living across Australia.
Our focus is simple: connect the right people with the right services at the right time, making care easier to access and better connected for the communities we support.
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📌 Clinic Coordinator | Wellness Centre | Carlton | Immediate Start (Melbourne)
🏢 AHP AH
📍 Melbourne

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