Job Description
Part-Time Customer Service / Administration Officer
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Brendale | Part-time | 21 hours per week | Flexible hours | Immediate start
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Looking for a part-time role that can work around school hours or other commitments?
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We're currently looking for a Customer Service / Administration Officer to join a busy team in Brendale on a temporary basis, starting ASAP through to 18 December ****.
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The role is 21 hours per week, with flexibility around which days and hours you work, making this a great opportunity for someone looking for a role that fits around family or other commitments.
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About the role
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You'll be responsible for supporting customers and the internal team by processing orders, checking stock availability and keeping customers updated on delivery timeframes.
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Your day-to-day duties will include:
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Processing customer orders accurately and efficiently
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Responding to customer enquiries via phone and email
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Providing customers with delivery ETAs and ETDs
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Checking stock availability and managing back orders
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Handling and resolving customer queries and complaints
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Entering and processing orders through SAP
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Keeping accurate records of customer interactions and transactions
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Communicating with production and dispatch teams to coordinate orders
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Providing customers with updates on availability and delivery dates
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Calculating pricing and applicable discounts
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Assisting with stocktakes when required
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Releasing orders for picking
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Working closely with internal teams to ensure orders are delivered accurately and on time
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General administration and other duties as required
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About you
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We're looking for someone who is organised, reliable and enjoys working with customers.
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You'll ideally have:
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Previous customer service and/or administration experience
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Strong attention to detail
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Positive communication skills
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The ability to manage multiple tasks and priorities
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Confidence speaking with customers over the phone and via email
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Good computer skills
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Experience with SAP or another ERP/order processing system would be an advantage
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A proactive approach and willingness to work as part of a team
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What's on offer?
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Brendale location
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21 hours per week
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Flexible days and hours to work around school hours or other commitments
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Immediate start
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Temporary position through to 18 December ****
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Supportive team environment
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If you're looking for a flexible part time opportunity and have customer service or administration experience, we'd love to hear from you.

📌 Part Time - Customer Service / Administration Officer (Queensland)
🏢 NW Professional Services
📍 Queensland