Full Time | 8:00am - 5:00pm | Queanbeyan
Sales / Account Manager
Full Time | 8:00am - 5:00pm | Queanbeyan
About Advantage Industries
Advantage Industries is an Australian family‐owned manufacturer supplying steel staircases and balustrades to builders and construction companies across Australia.
We are a growing, fast‐moving business and are looking for an
energetic Sales / Account Manager
to join our team.
This isn't a role for someone who wants to sit back and wait for work to come to them.
We're looking for someone who enjoys talking to customers, getting things done, improving the way things work and helping the wider team wherever required.
About the role
You'll work closely with our sales and operations team, helping manage customers from initial enquiry and quotation through to order and delivery.
A big part of the role is
proactive customer contact
. You'll be comfortable picking up the phone, following up quotes, making outbound calls and building relationships with customers.
Your responsibilities will include:
Answering incoming calls and assisting customers with enquiries
Preparing and sending customer quotes
Following up outstanding quotes by phone and email
Making outbound calls to existing and prospective customers
Keeping opportunities, activities and customer information up to date in our CRM
Responding to customer emails quickly and professionally
Helping customers with product, order and delivery enquiries
Supporting the sales team with day‐to‐day administration
Following up leads and sales opportunities
Helping improve our sales and administration systems
Creating new processes and systems where you see a better way of doing something
Assisting with other areas of the business when required
Occasionally travelling with the sales team or visiting customers
About you
We're looking for someone who is
energetic, switched‐on and proactive
.
You don't need to know everything on day one, but you do need to be keen to learn and willing to have a go.
You'll ideally be someone who:
Is confident and keen to pick up the phone
Enjoys talking with customers and building relationships
Is comfortable making outbound and quote follow‐up calls
Works quickly while maintaining positive attention to detail
Is organised and follows things through to completion
Is confident using computers, CRM systems and Microsoft Office
Looks for ways to make systems and processes better
Is happy working in a small business where everyone helps each other
Is flexible and willing to take on different responsibilities when required
Has a positive, can‐do attitude
Is comfortable occasionally getting out of the office and visiting customers
Experience in the building, construction, manufacturing or trade supply industry would be highly regarded.
Experience with
Pipedrive CRM
would also be an advantage, but isn't essential.
What we offer
Gain Share Bonuses - paid Quarterly
Full‐time role,
8:00am - 5:00pm
A varied role where you won't be doing the same thing every day
Opportunity to learn about sales, manufacturing and the construction industry
Direct involvement in improving the way our business operates
A growing Australian family‐owned business
Supportive, practical team environment
Opportunity for the role to grow as the business grows
The person we're looking for
More than anything, we're looking for the
right attitude and personality
.
If you're proactive, enjoy speaking with people, like getting things done and aren't afraid to pick up the phone and chase an opportunity, we'd like to hear from you.
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