The Hotel Services Officer reports directly to the Manager, Hotel Services and may be required to work in any of Cultura's food services preparation and service areas and complete day-to-day cleaning and/or laundry duties.
Interaction with residents and their families is a vital part of the role, and team members must have sound communication skills and the ability to work under limited supervision as part of a team or individually. The Hotel Services Officer is responsible for prioritising their own workload within established routines and procedures, including following Cultura's food safety plan, completing routine documentation and monitoring dietary requirements of residents.
This position will be contracted on a casual basis.
Suitable applicants will be contacted for interview as applications are received.
Duties
Communicate with residents to ensure their needs and requirements are met
Assist with, or complete, residents' laundry
Complete routine and periodic cleaning and laundry tasks
Adhere to dietary requirements for all residents and understand their preferences and choices when providing meal service and housekeeping
Prepare vegetables, meals, snacks and fluids
Serve meals and snacks to residents
Set, prepare, transparent and clean tables for resident meals
Complete dishwashing tasks
Maintain hygiene and cleanliness of areas under responsibility
Position summary
The Hotel Services Officer reports directly to the Manager,



Hotel Services and may be required to work in any of Cultura's food services preparation and service areas and complete day-to-day cleaning and/or laundry duties.
Qualifications and Experience
Essential
Excellent communication skills
Basic food handling skills and understanding of hotel services requirements
Understand and follow food safety regulations and food safety plan
Desirable
Hold a current 'Food Handler' certificate
Applications close for this position on Friday 25 September **** at 11:59pm.
If you have any questions about the position, you may contact Nagmani Mishra, Hotel Services Manager, at ******
Employment may be subject to the satisfactory completion of a Police Criminal Record Check, NDIS Worker Screening Check, Working With Children Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working.
We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
Cultura emerged from the merger of Geelong Ethnic Communities Council (trading as Diversitat) and Multicultural Aged Care Services Geelong (MACS) who have been serving the Geelong community for more than 40 years with a focus on our multicultural communities.
Cultura also operates social enterprises including the popular Pako Festa which is Victoria's largest free multi-arts and multicultural celebration.
Only shortlisted candidates will be contacted to arrange an interview.
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📌 Hotel Services Officer - Food Services (Geelong)
🏢 Cultura
📍 Geelong