Job Description
Purpose
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As the Night Public Area Attendant, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.
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Primary Responsibilities
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Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
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Expertly handle specialised equipment and chemicals with safety in mind
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Happily assisting in preparing guest rooms ready for the next day's operation
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Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
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Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems,
to damaged equipment and missing items
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Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am
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Skills and Experience
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Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
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Your communication style is warm and welcoming, making both guests and team members feel at ease
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You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
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Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
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You will be an independent worker who can take initiative and excel without constant supervision
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Reliable transportation and availability to work a versatile rotating schedule including weekends and public holidays as required
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📌 Night Public Area Attendant (Queensland)
🏢 Accor Apartments and Realty
📍 Queensland
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