Business Improvement and Engagement Officer
Requisition Number:
****
Salary Range:
$102,****** - $110,****** per annum
Position Type:
Full-Time Permanent
Location:
Council Chambers, ******* Spence Street, Cairns
Application Close Date:
Sunday, 4 October AEST
Are you passionate about driving business performance and building strong community connections? Join our Community Spaces Branch and play a key role in shaping engagement strategies, improving processes and supporting critical business functions.
What We're Looking For
Tertiary qualification in Business Communications, Data Science or Project Management or extensive demonstrated experience in a relevant field.
Experience in business performance management as well as community and stakeholder engagement best practice.
Demonstrated ability to deliver small to medium projects including research, data analytics, scheduling, planning and coordination skills.
High level skills in the areas of process improvement and business performance improvement.
Strong skills in reporting, analytics, dashboards, PowerBI and similar data visualisation tools.
Excellent communication and interpersonal skills and demonstrated ability to engage with and build strong relationships with key stakeholders.
What You'll Be Doing
Lead business improvement initiatives through analysis, process review, stakeholder consultation and implementation of sustainable solutions.




Manage projects from initiation through to implementation and evaluation, including scope, risks, issues, timelines and outcomes.
Work across the Directorate and with internal stakeholders to identify and deliver continuous improvement opportunities that enhance customer outcomes.
Facilitate workshops, consultation activities and information gathering to support project and business improvement outcomes.
Provide professional advice and support to stakeholders on business improvement, reporting, systems and process enhancement.
Some benefits we offer:
Achieve work / life balance with flexible working arrangements
Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)
Recharge with up to 5 weeks annual leave
Up to 3 weeks personal leave
Cherish family time with up to 14 weeks paid parental leave
Grow personally and professionally with learning and development opportunities
Salary sacrifice opportunities
Relocation assistance may be available for preferred candidates.
We are committed to:
Fostering a cooperative and inclusive work environment
Embracing innovation and continuous improvement
Cultivating a culture of professional growth and support
Council's Recruitment Team can be contacted via:
Phone:
Website:
Employment at Council | Cairns Regional Council
#J-*****-Ljbffr

📌 Business Improvement And Engagement Officer (Cairns)
🏢 Cairns Regional Council
📍 Cairns