Transport for NSW seeks an accomplished leader to drive the customer experience design across one of Australia's largest transport networks. You will guide a multidisciplinary team of over 50 people, shaping how millions experience transport daily through world-class service, wayfinding, and design across planning and operations.
You combine strategic thinking with practical delivery, translating customer needs into measurable outcomes and leading with authenticity and collaboration to achieve
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📌 Head Of Customer Experience Design For Transport Networks (New South Wales)
🏢 Transport For Nsw
📍 New South Wales
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