Job Description
Trilogy Care is seeking a Client Success Specialist to manage an active caseload in a busy inbound and outbound phone workplace. You will focus on building meaningful client relationships, increasing service utilisation, and preventing avoidable churn while reconnecting with disengaged clients during onboarding.
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You will use proactive communication, CRM insights and genuine client care to understand needs, identify risks and take action before concerns escalate.
📌 Aged Care Client Success Advocate (Queensland)
🏢 Trilogy Care
📍 Queensland
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