SoundBay Pty Ltd is an Australian music retail and distribution group, best known for brands including Mannys Music, Store DJ, Derringers Music and Optimum Percussion. With a national retail network across Melbourne, Sydney, Perth, Adelaide and Brisbane, SoundBay is continuing to grow across the Australian music and audio market.
We are looking for an experienced retail leader to join our Leadership team as Head of Retail, with national responsibility for the performance, growth and development of our retail network.
The role is preferably based in Melbourne or Sydney. Our Melbourne head office is currently in Richmond, moving to Brunswick in ****.
This is a senior leadership opportunity for someone who combines solid commercial and financial capability with a genuine ability to lead leaders, improve performance and build a high-performing retail culture. You'll have significant influence across the business, working closely with Store Managers and our Finance, People & Culture, Marketing, Online Orders, Purchasing, Logistics, Inventory and IT teams.
Regular Duties Include:
Own and execute the national retail strategy, driving commercial performance, profitability and sustainable growth
Lead and hold Store Managers accountable for performance, leadership, people capability and operating standards
Own retail workforce planning and labour productivity, ensuring staffing and rostering align with customer demand and budgets
Drive strong inventory integrity, loss prevention and commercial discipline across pricing, discounting and margin
Own customer experience, merchandising and store presentation standards across the retail network
Build strong cross-functional partnerships across Finance, People & Culture, Marketing, Online Team, Purchasing, Logistics and IT
Lead retail network development, including new stores, network changes and future acquisitions
Provide the Leadership Crew with clear insight,



recommendations and accountability for retail performance
About You
We're looking for a commercially minded senior retail leader who brings:
Proven senior or multi-site retail leadership experience across a geographically dispersed network
Strong commercial and financial acumen, with accountability for profitability, budgets, margin and labour productivity
Demonstrated ability to lead, develop and hold experienced leaders accountable
Strong capability in strategy, workforce planning, performance management and leadership development
A strong understanding of customer experience and specialty retail operations
Excellent analytical, problem-solving and stakeholder management skills
Demonstrated ability to lead change and deliver measurable results
Ability and willingness to undertake
significant interstate travel
and maintain a regular presence across the national store network
Experience in music, musical instruments, pro audio or specialty retail is highly regarded
Benefits of Joining this Amazing Team:
A senior leadership role with genuine influence across a growing national retail business
The opportunity to shape the future direction of SoundBay's retail network and brands
Wonderful colleagues, who are dedicated to providing an extraordinary human experience to others
Paid birthdays off
Incredible discounts on musical instruments and pro audio equipment
SoundBay Culture
SoundBay's success is built on the passion, drive and commitment of its people. Our culture is centred around people, whether it is our customers or our colleagues.
Our Values are
We Dream Big, We Connect and We Make It Happen.
We celebrate diversity and are committed to creating an inclusive environment for everybody.
SoundBay is an equal opportunity employer. If you think you have what it takes but don't necessarily meet every single point listed above, we would still encourage you to apply. You might just be who we are looking for.
#J-*****-Ljbffr

📌 Head Of Retail (Melbourne)
🏢 SoundBay
📍 Melbourne