Job Description
Join the Koko Team – Assistant Store Manager Sydney CBD
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Are you ready to immerse yourself in the delicious world of chocolate?
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At Koko Black Group, we don't just craft chocolate — we create unexpected, signature experiences that delight the senses and spark real human connection.
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Our Philosophy
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Koko Black's journey is one of unwavering passion. We're proudly Australian, fuelled by our deep love for chocolate and the magic it brings to moments shared. Our philosophy is simple: Natural is extraordinary and our handcrafted creations showcase this through the finest natural ingredients and the talent of our dedicated chocolatiers.
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We're here to innovate, surprise, excite and delight. That's how we create raving fans. That's how we create Koko Moments.
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Your Role: Assistant Store Manager
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This isn't just a job, it's a calling for someone who loves to lead with heart, uplift their team, and bring joy to every customer who walks through the door.
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In this role, you will:
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Lead by example
– energise your team with your passion and purpose
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Coach & develop
– spot potential, nurture growth and inspire excellence
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Drive smooth operations
– keep the store humming, the shelves full and the targets smashed
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Own the numbers
– optimise stock,



reduce waste and make every gram count
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Create unforgettable experiences
– go beyond service and into story-worthy moments
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Who You Are:
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You're a natural-born leader who knows how to bring out the best in people and you've got a serious soft spot for chocolate.
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A motivator with previous retail leadership experience
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A people person who thrives on connection and teamwork
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A customer experience superstar who lives for genuine smiles and happy hearts
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A doer, not just a dreamer — you get results
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A little bit creative, a lot bit passionate, and always up for a challenge
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Mandarin speaking advantageable
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Sweet Perks:
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40% team member discount on our entire range
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Career growth & development – we'll invest in your future with in-store and online training
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A premium, elevated workspace – because chocolate deserves the best, and so do you
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An inclusive and diverse team where your unique talents will shine
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Apply Now
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If you're ready to create moments of magic with chocolate at the heart and you're comfortable with a adaptable schedule including evenings and weekends, we'd love to hear from you!
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✨ Click "Apply Now" and share your CV. Your Koko journey starts here.
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📌 Assistant Store Manager - Sydney Cbd (New South Wales)
🏢 Koko Black
📍 New South Wales