Trilogy Care is seeking a Client Success Specialist to manage an active caseload in a busy inbound and outbound phone setting. You will focus on building meaningful client relationships, increasing service utilisation, and preventing avoidable churn while reconnecting with disengaged clients during onboarding.
You will use proactive communication, CRM insights and genuine client care to understand needs, identify risks and take action before concerns escalate.
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📌 Aged Care Client Success Advocate (Brisbane)
🏢 Trilogy Care
📍 Brisbane
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