Technical Support Specialist (Saas) - Edtech, Hybrid (South Australia)

Technical Support Specialist (Saas) - Edtech, Hybrid (South Australia)

20 Sep
|
Schoolbox
|
South Australia

20 Sep

Schoolbox

South Australia

Job Description
Schoolbox is seeking a Level 2 Customer Support Specialist to join our Infrastructure & Support team. You'll deliver high-quality technical support to schools using the Schoolbox platform and partner products, handling tickets, calls, video, chat and events with explicit, timely guidance.
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You'll mentor teammates, triage workload, and help identify recurring issues while partnering with Product, DevOps, School Engagement and Customer Success to improve documentation and automation for an even
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Technical Support Specialist (SaaS) -- EdTech, Hybrid Williamstown, SA, AU

📌 Technical Support Specialist (Saas) - Edtech, Hybrid (South Australia)
🏢 Schoolbox
📍 South Australia

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