Beyond Bank is seeking a Head of Member Support to lead the collections, hardship, recoveries and deceased estates functions with empathy and solid governance. The role requires strategic direction, performance delivery and regulatory compliance across a large member portfolio.
You will build a high-performing team, partner with Lending, Risk, Legal and Operations, and drive continuous improvement to better support members in financial difficulty while maintaining portfolio health.
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📌 Chief Member Support & Care Leader (Australia)
🏢 Bey
📍 Australia
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