Job Description
THE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing.
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Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
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Housing Services Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an workplace under general supervision. ACCOUNTABILITIES INCLUDE*; Assess client's needs and provide advice on housing options from a range of established policy,



procedures and standards.*; Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).*; Identify and apply early intervention strategies to sustain tenancies.
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Please open the position description to read more. HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
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Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
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Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
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Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs ( apply to submit your interest in this position.

📌 Housing Services Officer (Victoria)
🏢 State Of Victoria
📍 Victoria